Online Loss Prevention Seminars for Physicians

Tough Talk: Disclosure & Apology Update

Objectives:
Participation in this seminar will better enable participants to:
  • Recognize multiple opportunities to improve patient satisfaction through effective communication; and
  • List at least three practical skills to use when talking with patients and families about an unexpected event.

Course Description:
This seminar covers discussions of unexpected outcomes with patients and their families. When an unexpected event occurs, your approach to the patient and family will often set the stage for a healthy physician-patient relationship or one doomed to culminate in a lawsuit.

Estimated Time of Completion: 30 minutes
Cost: Free to all who are insured by ProAssurance

Continuing Medical Education Credit: ProAssurance Indemnity is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

ProAssurance Indemnity designates this educational activity for a maximum of 0.5 AMA PRA Category 1 Credit(s)™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Premium Credit:
Completion of this program may qualify you for a 0.5% premium credit. Please check with your agent, sales representative, or underwriter to confirm your eligibility at policy renewal.

Important Information for Physicians Insured in Wisconsin or Through API ProAssurance, Excess & Surplus Lines, or the Certitude™ Program by Ascension Health:
While not eligible for premium credit, physicians insured in Wisconsin or through API ProAssurance, Excess & Surplus lines, or the Certitude Program by Ascension Health who complete this program will receive 0.5 hours of CME credit.

Login to take this Seminar