The ProAssurance Senior Care Claims Team

All ProAssurance senior care claims are managed through a carefully-established claims team. This team is composed of senior care liability professionals working with national counsel to offer insight and strategies learned managing senior care claims of all types and sizes.

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G. Franklin Bishop, III, JD, Regional Vice President of Claims—Frank has managed medical professional liability and senior care claims with ProAssurance for nearly five years. He is a Navy veteran, received his BS from Florida State University, and JD from Stetson University College of Law. Prior to joining ProAssurance, Frank was a Florida trial attorney defending medical professional liability and general liability cases for over 22 years. At ProAssurance, Frank manages all senior care claims nationwide. He is also responsible for developing ProAssurance’s new Senior Care Claims Team.

Elyse D. Bauman, Senior Claims Specialist—Elyse has been with ProAssurance for over 18 years. Since 2011, she has provided claims management for senior care claims. Elyse received her BA from the University of Florida, Advanced Certificate from the University of Miami, and Law Office Administration Certificate from Florida International University. Prior to joining ProAssurance, Elyse was a medical professional liability paralegal for over 20 years.

Kayleen Lytle, RN, BSN, MBA, Senior Claims Specialist—Kayleen has been with the Company for over 15 years. She handles medical malpractice and facilities general liability claims nationwide. She has 20 years of senior care claims experience; she is experienced with complex cases including patient compensation funds, Medicare lien issues, and intercept statutes. Kayleen became an RN in Ohio, later obtaining a BS in Nursing at the University of Toledo-Medical College of Ohio Hospital. Prior to joining ProAssurance, Kayleen was Director of Critical Care Services at a Florida hospital and worked as a paralegal at a defense law firm for several years.

Lisa M. Kosanovic, LHRM, MHA, Senior Claims Specialist—Lisa has been with ProAssurance for over 16 years. Initially she handled medical professional liability and general liability claims in Florida and Texas. Now Lisa handles senior care claims nationwide. She also assists ProAssurance risk management in developing risk reduction tools and providing education for senior care insureds. Lisa received her BS from Bethany College and Master in Health and Hospital Administration from Xavier University. Prior to ProAssurance, Lisa was a secondary education science teacher and Director of Risk Management and safety officer for various hospitals and healthcare companies; she implemented policies and procedures, risk management/safety education, and risk reduction/loss control strategies.