Secure Services Portal

The ProAssurance secure services portal (SSP) provides our medical professional liability (MPL) insurance customers online access to important resources. If you already have an account, please sign in; those needing one may create an account. 

Services for our HCPL customers within the secure portal vary.

All individuals insured by a professional liability policy have access to:

  • Create a certificate of insurance (COI)
  • View past live and online seminars activity

Policyholders (the authorized representatives for group policies) have access to all the above services, plus:

  • Policy documents and invoices
  • Make individual payments or sign up for Electronic Payment Plan (EPP).
  • Create COIs for any insured on the policy
  • Request policy changes
  • View billing account information including past payment and future installments due
  • View seminar activity for all insureds on the policy

Agents have access to most of the above, plus:

  • Documents, billing summaries or create COIs for all of your clients' policies
  • View seminar activity for all of your clients
  • View completed renewal applications

Creat an Account:

  • To create an account, select “Sign In” at the upper right corner of any page. On the following page select “Create an account”
  • If you’ve previously registered, simply select “Sign In” and enter your information.

For questions about the SSP or assistance in creating your account, please contact web support at 205-439-7956 or WebSupport@ProAssurance.com.

You can discuss your risk-related questions and concerns with one of our Risk Management Consultants Monday through Friday, 8:00 a.m. to 5:00 p.m., at 844-223-9648 or RiskAdvisor@ProAssurance.com.

Note: Our other divisions and programs maintain secure portals for the benefit of their customers. Please visit the Medmarc, PICA, OUM Chiropractor, or Eastern Alliance websites to sign in or to learn what secure services are offered.