ProAssurance's informative newsletters offer a risk management perspective on topics of interest to physicians, hospitals and healthcare facilities, practice administrators, and office staff.

Medical Risk Resource Advisor

"Medical Risk Resource Advisor" (MRRA) news for physicians is published twice annually.

Fall 2017 MRRA

Barriers to Effective Communication

Edition: Fall 2017
Author: Mallory Earley, JD, Senior Risk Resource Advisor

To ensure an effective physician-patient relationship and provide quality care, you must be able to communicate
with your patients.

Physicians may encounter difficulties in three situations: when a patient is hard of hearing, has limited English proficiency, or is illiterate. Federal law requires physicians to make reasonable accommodations for hard of hearing and Limited English Proficiency (LEP) patients. If proper accommodations are not afforded to these individuals, serious consequences, including medical professional liability lawsuits, can occur. Here are some risk management strategies which can be applied to reduce miscommunication with hard of hearing, LEP, and illiterate patients.

Read the Barriers to Effective Communication article

Key Considerations

"Key Considerations" news for healthcare organizations is published twice annually.

Key Considerations Newsletter Summer 2017 Thumbnail

Healthcare Workplace Violence
Edition: Summer 2017
Author: Jeremy Wale, JD, Risk Resource Advisor

In the not-so-distant past, workers feared a disgruntled coworker, or former coworker, "going postal." Today, mass shootings perpetrated by people seemingly unassociated with the target environment appear to be more commonplace.

Hospitals seem to be targeted by patients, former patients, or family members of patients—not necessarily staff. In July 2015, a man walked past an unstaffed reception desk in a Florida hospital, into a patient’s room, and shot...

Read the Healthcare Workplace Violence article

Vital Signs

"Vital Signs" newsletter presents actual case histories of malpractice claims to help physicians recognize some of the common causes of malpractice claims. Confidentially published as a service to ProAssurance insureds, "Vital Signs" is available inside our Secure Services Portal.

"Vital Signs" case studies are specialty-specific, currently including: Anesthesiology, Cardiology, Emergency Medicine, Family Practice, General Surgery, Internal Medicine, Neurology, Obstetrics, Orthopedics, Pathology, Pediatrics, Radiology, and Urology.

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"comment" newsletter presents state-by-state and regional medical liability news and issues. Confidentially published as a service to ProAssurance insureds, "comment" is available inside our Secure Services Portal.

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