The ProAssurance Information Technology Department will be performing comprehensive maintenance testing next weekend. Some IT production systems will be taken offline. As a result, some of the ProAssurance SSP services will be offline during the weekend of March 8-10. The scheduled maintenance will affect online payments, pay-by-phone, policy documents, renewal applications, Certificates of Insurance, and the credentialing utility. These services are expected to be back online by the start of business on Monday, March 11.
We apologize for the inconvenience this may cause our customers and agents. Maintenance is a necessary part our responsibility to protect our customers’ interests over the long term—it’s only fair.