Hurricane Ian and Your Professional Liability Coverage

Our thoughts are with all those who are affected by Hurricane Ian. As Florida residents begin to recover, ProAssurance is ready to provide information and assistance with any storm-related concerns. The storm has likely interrupted business, and we are committed to treating our insureds fairly with flexibility regarding payments, applications, and similar operations.  

Frequent risk management questions following extreme weather include missing or damaged medical records, destruction of medications, notifying patients, and more. If you have questions, call our Risk Management Advisor line at 844-223-9648 and select option 1, or 

For other questions regarding your professional liability policy, please contact the following: 

  • Claims: 877-778-2524 

  • Coverage: 800-252-3628 

  • All Other Questions: 800-282-6242 

For NORCAL Group insureds, now part of ProAssurance, please call844-466-7225. 

Departments of Insurance Orders/Statements 

ProAssurance continually monitors communications from Departments of Insurance for directives related to professional liability coverage and our insureds. We will continue to monitor the situation and will post updates to this page. 

The Florida Office of Insurance Regulation has issued an emergency order directing all insurance companies to provide support to insureds in Florida.  

To comply with the order and ensure that our insureds are protected during this difficult time, ProAssurance is temporarily postponing all cancellations and non-renewals in Florida until November 28, 2022. We are also extending grace periods for premium payment and deadlines for submission of required information until November 28, 2022. With regard to claims reporting or documentation, it is suggested any new claim be reported as soon as you are reasonably able to do so in order to protect you from any statutory or other court-imposed deadlines.