Risk Resource Guidelines for Physicians

Your role in today’s healthcare environment is complex. We have identified commonly encountered areas of medical professional liability risk, and provided helpful advice on reducing your potential for liability in these areas. The Risk Resource Guidelines serve as a handbook to help you implement foundational risk management strategies.

The guidelines cover topics including:

Incident/claim reporting
Practicing good communication skills
Patient complaints
Disclosure of adverse outcomes
Obtaining informed consent
Medical record documentation and storage
Implementing tracking systems
Adopting policy and procedure manuals
Medical emergency planning and training
Confidentiality (HIPAA) and resources
Terminating the physician-patient relationship
Moving your practice location
Retiring from your practice
Office staff standards
Phone call procedures
Texting and email procedures
Billing and collection tips
Rescheduling appointments
Medication and prescription risks

By following our guidelines, you and your medical staff can improve patient safety, reduce liability exposure, and implement practices and procedures to assist in supporting a strong defense in the event of litigation. Helping you adapt to a changing medical environment and increasing the control you experience is a top priority of our Risk Resource department.

M4071W

M2905_2

Contact a Risk Resource Advisor

If you have a risk management question and would like to speak with a Risk Resource Advisor, call 844-223-9648 or email RiskAdvisor@ProAssurance.com.

Report a Claim

To report a claim, please call our toll-free Claims Intake Hotline at 877-778-2524 or email ClaimsIntake@ProAssurance.com