As a ProAssurance insured, you can—at your convenience—take any of a dozen seminars at no additional charge from the convenience of your device screen. Learn about enhancing patient safety and reducing risk while earning CME credit for successful completion of any program not previously taken. And you also may be eligible for a one-time premium credit per seminar up to a defined maximum, depending on the program through which you are insured, and the state in which you practice.
Sign in to the Secure Services Portal to take any of the current physician online seminar offerings:
NOTE: This online seminar replaces our 2020 cancelled live loss prevention seminars for physicians. Insureds who were eligible to earn a premium discount by attending the live seminar can take it online instead for the same discount. All ProAssurance insureds are welcome to complete this course; premium credit eligibility is subject to state and insurance policy requirements.
The medical professional liability industry is currently experiencing an increase in the severity of jury verdicts. Jurors are instructed not to base their verdicts on what was learned or discovered later. While jurors are not permitted to use hindsight in arriving at their decisions, they often do. This presentation will retrospectively examine factors affecting verdict severity and will demonstrate how fundamental risk management principles can help result in a successful defense.
The number of LGBTQIA+ individuals who voluntarily share their gender identity increases every day. As awareness and visibility increases, individuals will continue to reveal their true selves. LGBTQIA+ patients struggle with barriers and fears that physician office practices and healthcare systems are often unaware exist. Many practices and healthcare systems receive little if any training on how to provide the best patient journey and how to minimize the associated risks. This presentation emphasizes the importance of physician and staff education, includes best practices, and discusses ways to mitigate discrimination risks.
This seminar will explore the legal principle of informed consent, including basic elements of the informed consent discussion. We will also examine the scope of the informed consent discussion and documentation strategies used to successfully defend against allegations of lack of informed consent.
Stress and burnout have become a common occurrence in our society, but healthcare providers are at a heightened risk for the negative impact that these conditions can have on an individual. In this seminar, you will learn about the epidemic of stress as well as the process of resilience and the things you can do today to improve your own wellness as well as help your colleagues on their own journeys.
Effective leadership is all about communication. Understanding how to handle the most important management conversations is the key to improving team performance, retaining talent, and increasing team accountability. Physicians will gain insight on how to improve current organizational culture and garner greater employee engagement.
From an ethical and professional perspective, holding a disclosure conversation after an adverse event is the right thing to do. Many physicians remain concerned, however, about having their conversations used against them in a malpractice lawsuit. It is common for physicians to wonder:
This seminar is designed to assist you in answering those questions.
Advances in medical technology can promote good patient care, but navigating laws and rules when delivering care via telemedicine, particularly across state lines, can be daunting. Physicians and other healthcare professionals should endeavor to build a system that makes good business sense and adheres to healthcare industry regulatory requirements while also upholding the standard of care. This session will discuss important considerations that should be taken into account when implementing a telemedicine program.
A 2014 Loyola University Chicago School of Law study found that 88 percent of sex trafficking survivors reported healthcare system contact while they were being trafficked. This program focuses on the intersection of healthcare and human trafficking. Dr. Jeffrey Barrows presents the frequency with which those trafficked encounter healthcare professionals and indicators of human trafficking within the healthcare setting. He defines human trafficking, its scope, subtypes, and predisposing factors. The presentation concludes with a discussion of how a healthcare organization can prepare to respond when those who are being trafficked enter their facility.
A 2016 Mayo Clinic survey found nearly 55 percent of physician respondents experienced burnout symptoms. Physicians are also at higher risk for suicide than other professions. Dr. Drummond reviews the symptoms, causes, effects, and pathophysiology of physician burnout so participants can better recognize and prevent it in themselves and others. He challenges three burnout myths which keep physicians from practicing and modeling self-care. The presentation also outlines a four-part leadership strategy for organization-wide burnout prevention. The seminar concludes with steps for a personal action plan physicians and healthcare providers can use to build a balanced life and ideal practice in these times of rapid change.
Physicians increasingly find themselves on the front lines of the opioid crisis. Primary care physicians account for roughly half of all opioid pain medication dispensed in America, with the majority of these prescriptions written to treat chronic pain. In response to this crisis, the Centers for Disease Control and Prevention has proposed twelve recommendations for prescribing opioids for chronic pain. In this presentation, Dr. Furr examines the CDC prescribing recommendations and highlights alternative treatment options available to providers.
Technological innovation has made the practice of medicine highly specialized and increasingly more effective. Medical education is more focused than ever on training physicians in the use of state-of-the-art diagnostic tools and treatment options. Often this push to integrate digital technology overshadows one of the most ancient, basic, and efficient diagnostic tools available to a physician: the patient’s story. In Tools of the Trade, Dr. Danielle Ofri reacquaints physicians with the importance of those most basic medical tools of narrative, listening, and touch.
According to recent professional liability claims data, radiology ranks in the top 10 of all medical specialties for frequency and severity. This program reviews and discusses three radiology malpractice claims from clinical, defense, and risk management perspectives.
The vast majority of physicians believe genetics is useful but very few report having the knowledge and confidence to use genetics in their practices. Many physicians have been practicing longer than affordable and accessible genetic technology. Following this review of case law on genetic testing, interpretation, and counseling, physicians should feel competent to address the patient safety and professional liability risks that accompany medical genetics.
The era of personalized medicine and genetics continues to expand and is creating an ever-changing area of liability for many OB/GYNs. With this new expansion of genetics within the Obstetrics specialty, new areas of potential liability are becoming more pervasive. Both a failure to diagnose and a failure to inform a patient of test results are just two of the areas this seminar covers as well as a brief overview of pharmacogenetics. Learn the history of this evolution and how to incorporate the necessary genetic testing, counseling, and interpreting of results into private practice.
For many patients, pain is an isolated and temporary condition that can be treated and relieved. Other patients experience chronic pain which can not only be debilitating and complex to treat, but may lead to stress, anxiety, depression, and addiction. In this presentation, Dr. Daniel Doleys, PhD., reviews the basic principles of pain and explores advanced concepts related to chronic pain management.
According to the Centers for Disease Control and Prevention, the U.S. is in the midst of an epidemic of drug overdose (poisoning) deaths. Since 2000, the rate of deaths from drug overdoses has increased 137%, including a 200% increase in the rate of overdose deaths involving opioids (opioid pain relievers and heroin). Responsible opioid prescribing is an important part of any medical practice. This activity is designed to address the assessment, treatment options, and safe opioid prescribing practices for treating chronic pain patients.
Good is no longer “good enough” in healthcare today. We now live in an Experience Economy where clinical and operational excellence is assumed, but service excellence is expected and demanded. Patients want to be cared for but they also demand to be handled with care. And they want it delivered constantly … in a culture of always. They want you to treat their illness while also treating them as unique individuals. And if they don’t get both, they will send a clear message on their patient satisfaction survey. Or worse, they’ll take their business elsewhere. But before they leave, they will make sure they tell 400 of their closest Facebook friends of their not-so-great experience. And if any medical mistake is made along their way … they will call their lawyer!
In this dynamic presentation, Jake Poore, Chief Experience Officer of Integrated Loyalty Systems, will share the secret sauce: how to engage physicians, leaders, and staff on how to lead the way to creating a legacy of world-class patient experiences and workplace cultures.
In 2009, plaintiff’s attorney Don Keenan—along with trial consultant David Ball—published a book titled Reptile: The 2009 Manual of the Plaintiff’s Revolution. The book was largely a response to the waves of tort reform sweeping the nation. However, it also codified a new aggressive approach used by the plaintiff’s bar against individual and institutional defendants.
“The Reptilian Technique” noted in the book has been employed effectively by plaintiffs’ attorneys in high damage cases (including medical liability litigation).
Based in part on the work of neuroscientist Dr. Paul D. MacLean, this technique employs a fast-paced, aggressive, and adversarial cross-examination of the defendant physician. Not only is this approach designed to elicit an admission of a breach in the standard of care, but also to trigger the danger sensors of the “Reptilian Brain” (or “R-Complex,” in Dr. MacLean’s language).
The “R-Complex” represents the oldest part of our brain, which is shared by both humans and reptiles. It is responsible for many instinctual fear-based reactions, including the “fight or flight” response. In the words of those who use this technique, “When the reptile sees a survival danger, even a small one, she protects her genes by impelling the juror to protect not only the plaintiff, but the juror, his or her family, and their entire community from this danger.”
This program examines “The Reptilian Technique” and its potential impact on medical professional liability claims. It also discusses proven strategies to assist defendant physicians when faced with this approach.
Over the last decade, practitioners have focused on improving patient safety around quantifiable issues such as medication errors and wrong-site surgery. Diagnostic errors have received less attention despite prevalence in research and malpractice claims. This presentation reviews the epidemiology and etiology of diagnostic error and presents a case study with analysis highlighting the cognitive and systemic issues leading to misdiagnoses. The conclusion summarizes what providers can do to help limit diagnostic error.
Re-Release Date: August 2018