Physician Online Seminars

As a ProAssurance insured, you can—at your convenience—take any of a dozen seminars at no additional charge from the convenience of your device screen. Learn about enhancing patient safety and reducing risk while earning CME credit for successful completion of any program not previously taken. And you also may be eligible for a one-time premium credit per seminar up to a defined maximum, depending on the program through which you are insured, and the state in which you practice.

Sign in to the secure portal to take any of the current physician online seminar offerings:

The Anatomy of a Claim

Understanding a patient’s health and disease process requires detailed knowledge of the anatomy and physiology of tissues, organs, and systems that compose the human body. Likewise, understanding what can help win or lose a medical malpractice lawsuit requires analyzing the inner workings of a claim. In this seminar we will dissect a variety of closed malpractice claims to determine how medical record documentation, communication, systems, and testimony contribute positively or negatively to outcomes.

Please note: You cannot receive premium credit for this two-hour online program if you have already attended the live version of this seminar for premium credit.

Duration: 2 hours
Potential Policy Discount: 2.5%
Expiration Date: July 2017
Orig. Release Date: July 2016

Cybersecurity Threats in Healthcare

Due to an increasing number of reported healthcare industry data breaches, physicians and organizations need to identify current and potential threats to patient health information confidentiality. The lack of personnel and resources available to conduct risk assessment–and the ability to respond in a timely manner to privacy and security concerns–can negatively impact physicians and their healthcare organizations.

Duration: 1 hours
Potential Policy Discount: 1%
Expiration Date: December 2019
Orig. Release Date: December 2016

Behavioral Health Throughout the Enterprise

Research suggests 43.8 million American adults suffer from a mental health disorder each year. It is critical that physicians and other healthcare professionals understand the risks associated with treating behavioral health patients to effectively address the increased number of violent incidents in healthcare settings. This course will explore the prevalence and risk factors associated with behavioral health patients,suggesting enterprise-wide risk management strategies to increase patient safety.

Duration: 1 hours
Potential Policy Discount: 1%
Expiration Date: August 2019
Orig. Release Date: August 2016

Taming the Reptile

In 2009, plaintiff’s attorney Don Keenan—along with trial consultant David Ball—published a book titled Reptile: The 2009 Manual of the Plaintiff’s Revolution. The book was largely a response to the waves of tort reform sweeping the nation. However, it also codified a new aggressive approach used by the plaintiff’s bar against individual and institutional defendants.

“The Reptilian Technique” noted in the book has been employed effectively by plaintiffs’ attorneys in high damage cases (including medical liability litigation).

Based in part on the work of neuroscientist Dr. Paul D. MacLean, this technique employs a fast-paced, aggressive, and adversarial cross-examination of the defendant physician. Not only is this approach designed to elicit an admission of a breach in the standard of care, but also to trigger the danger sensors of the “Reptilian Brain” (or “R-Complex,” in Dr. MacLean’s language).

The “R-Complex” represents the oldest part of our brain, which is shared by both humans and reptiles. It is responsible for many instinctual fear-based reactions, including the “fight or flight” response. In the words of those who use this technique, “When the reptile sees a survival danger, even a small one, she protects her genes by impelling the juror to protect not only the plaintiff, but the juror, his or her family, and their entire community from this danger.”

This program examines “The Reptilian Technique” and its potential impact on medical professional liability claims. It also discusses proven strategies to assist defendant physicians when faced with this approach.

Duration: 1 hours
Potential Policy Discount: 1%
Expiration Date: February 2019
Orig. Release Date: February 2016

Disclosure in the Face of an Unanticipated Outcome

From an ethical and professional perspective, holding a disclosure conversation after an adverse event is the right thing to do.  Many physicians remain concerned, however, about possible legal ramifications from a poorly conducted disclosure conversation. It’s common for physicians to wonder:

  • What should be disclosed?
  • How do I say it?
  • Who should be involved in the conversation?
  • What do I document?

This seminar is designed to assist you in answering those questions.

Duration: 1/2 hour
Potential Policy Discount: 0.5%
Expiration Date: December 2018
Orig. Release Date: December 2015

Healthcare Change: Things Aren't What They Seem

Change is challenging, especially when it involves something as enormous as the healthcare system of the United States. Change also can bring significant opportunities for those who understand its drivers and directions—and can bring innovation and creativity to the challenge. This session will explore these themes and how leadership can unlock the opportunities of this three-trillion dollar sector.

Duration: 1 hour
Potential Policy Discount: 1%
Expiration Date: September 2018
Orig. Release Date: September 2015

Preventing Diagnostic Error: They're Here!

Over the last decade, practitioners have focused on improving patient safety around quantifiable issues such as medication errors and wrong-site surgery. Diagnostic errors have received less attention despite prevalence in research and malpractice claims. This presentation reviews the epidemiology and etiology of diagnostic error and presents a case study with analysis highlighting the cognitive and systemic issues leading to misdiagnoses. The conclusion summarizes what providers can do to help limit diagnostic error.

Duration: 1 hour
Potential Policy Discount: 1%
Expiration Date: August 2018
Orig. Release Date: August 2015

Patient Safety & Adaptive Learning Units

Team training efforts have been implemented across the country as part of patient safety initiatives. “Learning units”—work teams that adapt and constantly strive to improve processes—have demonstrated improved quality, patient safety, and outcomes to help mitigate liability risk. This presentation orients participants to the concept of adaptive learning units and the framework needed for success. Participants will benefit from actual healthcare examples from a variety of clinical settings.

Duration: 1 hour
Potential Policy Discount: 1%
Expiration Date: January 2018
Orig. Release Date: January 2015

High Reliability Teams

This presentation will orient participants to the processes and techniques high performing teams use to prevent medical errors. Participants will benefit from actual healthcare examples as well as aviation safety and simulation principles—all highlighting how to reduce medical and surgical errors.

Duration: 1 hour
Potential Policy Discount: 1%
Expiration Date: November 2017
Orig. Release Date: November 2014

EHRs: Wasn’t This Supposed to Be Easier?

Electronic health records (EHRs) were supposed to make medicine easier. So what happened? While the growing use of EHRs presents new opportunities, it also poses unique challenges to practicing medicine and defending medical malpractice lawsuits. In this presentation, defense trial attorney Randall A. Juip, JD, shares information from a litigation perspective on the history, technical nature, and unique difficulties associated with EHRs. He also describes problems EHRs cause in the courtroom and offers practical tips and strategies designed to mitigate or eliminate potential problems caused by EHRs in your practice.

Duration: 1 hour
Potential Policy Discount: 1%
Expiration Date: September 2017
Orig. Release Date: September 2014

Caring for Patients with Limited English Proficiency

This seminar focuses on the challenges posed by providing services to patients who do not speak English as their primary language. Under Title VI of the Civil Rights Act, physicians are required to treat patients with a limited ability to read, speak, write, or understand English to the same degree as they would other patients. This seminar will help you improve patient care and comply with legal requirements.

Duration: 1/2 hour
Potential Policy Discount: 0.5%
Expiration Date: May 2019
Orig. Release Date: May 2013

Terminating the Physician-Patient Relationship

This seminar focuses on terminating the physician-patient relationship. Failure to properly discharge a patient may lead to a malpractice lawsuit. During this seminar we will: explore some of the legal and ethical ramifications; recommend a process for discharging patients; and answer some of the most common questions regarding patient termination. Completion of this seminar will provide tools to help minimize a physician's risk of patient abandonment claims.

Duration: 1/2 hour
Potential Policy Discount: 0.5%
Expiration Date: April 2020
Orig. Release Date: February 2014
Re-Release Date: April 2017

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