Workers’ Compensation

When fresh outlooks are a priority, even the most challenging risks can have better outcomes. And that’s how Eastern Alliance Insurance Group, a member of ProAssurance Group, provides superior workers’ compensation products, services, and supportive relationships to help you win with integrity. Eastern Alliance Insurance Company is rated A (Excellent) by A.M. Best and provides coverage in defined states.

Eastern Alliance Logo

Eastern Alliance’s collective goal is to increase your organization’s productivity and reduce your workers’ compensation costs through programs like ecovery®—an innovative, holistic approach that helps return injured workers to wellness and productivity. By choosing a workers’ compensation specialist that employs a return-to-wellness philosophy, injured employees return to work up to three times faster. And with Eastern Alliance, you experience service that sets us apart from the competition.

You also get a company focused on workers' compensation. Since 1997, we’ve built a strong reputation for being a “best in class” provider of workers’ compensation insurance and services. With ProAssurance companies insuring the full spectrum of healthcare liability risk and clients wanting a single-source solution, this coverage can be an important part of the mix—and we also insure workers’ compensation risk beyond medical environments.

Choosing Coverage

The key to addressing your needs is Eastern Alliance’s full range of workers’ compensation products, no matter your number of employees, to help you ensure the right fit. Traditional market insurance product options may include:

  • Guaranteed Cost Program – coverage at a predictable, fixed cost
  • Loss-Sensitive Dividend Plans – a program where you have the potential to earn a dividend based on favorable loss experience throughout the policy period
  • Large Deductible Plans – a program where you pay a lower premium up front in exchange for paying for losses up to the deductible amount
  • Retrospective Rating Plans – a plan that calculates your premium based on actual losses during the policy term

Our individualized small business workers’ compensation program, unite®, helps you address the unique workers’ compensation needs of smaller entities. And for unique workers’ compensation or large healthcare professional liability risk, you can choose Inova®—a naturally secure alternative insurance captive program (featuring a segregated portfolio company structure). Inova offers you stability through sound strategic practices.

Access an Eastern Alliance-affiliated agent to help you consider your options. Ask about our premium payroll deduction program, ParallelPay®.  ParallelPay is an innovative pay-as-you-go product, which enables you to pay your workers' compensation premium one payroll period at a time!

Reducing Risk

Beyond the coverage program you select, our resources can help you reduce your exposure to loss. Our risk management services, including those that are consultative, extend well beyond merely providing hazard identification assessments and submitting recommendations. It’s our deep experience and expertise in workers’ compensation that allows an unmatched focus on your needs. You can benefit from our consultation that includes five distinct processes:

  • Initial assessment of your organization's needs and culture
  • Joint development of a service plan
  • Review of alternative solutions
  • Implementation of plan
  • Monitoring of results

In addition, our policyholders can access our extensive Risk Management Resource Center, featuring a document library and access to This safety training and compliance resource site provides: constantly updated safety news (e.g., OSHA standard changes, large violations, current safety news, etc.); federally-mandated and state-specific regulation; downloadable, customizable sample directives, policies, toolbox talks, and Manufacturers Safety Data Sheet (MSDS) resources; training materials in English and Spanish; information sorted by topic, industry, and format; and audio training presentations.

Handling Claims

You can rely on Eastern Alliance’s industry-leading, proven claim management strategies to help you protect employees and keep claims costs low.

Policyholders benefit from our superior claims service and management, including: individualized attention, flexibility and efficiency; early intervention with proactive disability management and our unique Return-to-Wellness philosophy; dedicated service teams; monthly reporting packages; and our focus on closing claims quickly.

You’ll appreciate how our experienced professionals promptly administer all facets of a workers’ compensation claim—from the filing of the initial report to timely resolution. After a claim is reported, we aggressively manage that claim toward a cost-effective and fair conclusion through:

  • Online filing with ISO Claim Search®, which identifies prior claims and potential fraud
  • 24-hour, three-point contact with the employer, the injured employee, and the treating physician, to then document all facts related to the injury
  • Determination of compensability and development of a documented and comprehensive time-sensitive plan of action for resolution
  • Determination of subrogation potential, including aggressive pursuit of recovery wherever possible
  • Investigation and prosecution of fraudulent claims

Take action today to find out how your group or entity may benefit from Eastern Alliance’s workers’ compensation insurance programs—and see how much better your outcomes can be.

Visit the Eastern Alliance Insurance Group website to learn more.

Eastern Alliance on Social Media

Main Office

Eastern Alliance Insurance Group
25 Race Avenue
Lancaster, PA 17603


P: 855.533.3444
F: 717.399.3781

Regional Offices

Gulf South Region
116 One Madison Plaza
Suite 1100
Madison, MS 39110

Mid-Atlantic Region
25 Race Avenue
Lancaster, PA 17603

Midwest Region
12911 North Meridian Street
Suite 100
Carmel, IN 46032

New England Region
86 Main Street 
Suite 304 
Auburn, ME 04210

Southeast Region
Fairview Center One 
6302 Fairview Road 
Suite 200

Charlotte, NC 28210

Satellite Offices

Western, PA
2000 Corporate Drive
Suite 365
Wexford, PA 15090

7231 Forest Avenue
Suite 103
Richmond, VA 23226

3980 Chicago Drive SW
Suite 110
Grandville, MI 49418

3000 Meridian Blvd
Suite 400
Franklin, TN 37067

Visit the Eastern Alliance Website